What is Order Entry?

 order entry technician job description

Order entry is the actions needed to record a customer's order into a company's order handling system. Once this information has been entered, it is typically reclassified internally as a sales order. The information in the sales order is then used to schedule all of the activities needed to fulfill the customer's order, which may include materials procurement, production, warehousing, picking, shipment, and invoicing. The order entry function is usually the responsibility of the sales and marketing function.

WORKING AS AN ORDER ENTRY CLERK

Order entry clerks perform administrative tasks related to customer information and orders. They communicate with customers over the phone or via email, processing orders for products and materials.

You will be responsible for checking inventory to make sure the ordered products are in stock. It will be your job to resolve customer complaints, process payments, and apply discount codes. It will be on you to prepare invoices, make sure orders are accurate, and promote products to customers.

You can get started in this position with a high school diploma without any specialized education. Precision, attention to detail, and excellent communication skills will be necessary. Experience in customer service or sales will help, but this position is a great place to start gaining business insight.

There is more than meets the eye when it comes to being an order entry clerk. For example, did you know that they make an average of $14.92 an hour? That's $31,043 a year!

Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job