Noc Manager responsibilities

NOC Managers work in the telecommunications field and are responsible for coordinating network operations center teams. Typical duties listed on a NOC Manager resume are providing guidance to technical teams, updating network software, reporting to management, solving networking problems, and training junior employees. Successful example resumes highlight telecommunications and networking expertise, leadership, managerial skills, computer proficiency, problem-solving orientation, and teamwork. NOC Managers usually hold a Bachelor’s Degree and have studied computer science, information technology, and telecommunication engineering.

• Utilized Multiple Monitoring Applications to Insure Availability, Integrity and Confidentiality
• Managed Budgets for Training, Hardware/Software and Employee Compensations
• Implemented Intensive Internal Training and Developed Processes and Procedures to Insure Employee Satisfaction, Efficient Customer Support and Company Savings
• Worked with All Support and Managerial Teams to Integrate New Customers and Maintain Current Contracts
• Created Disaster Recovery Plans and Reported Significant Events to Customers and Support Staff with Resolutions and Proactive Procedures to Avoid Future Outages