Data center technicians perform various functions to keep the operations of data centers at optimum performance.
Here is a job description example showing the main tasks, duties, and responsibilities of technicians at most data centers:
- Protect important information by performing backup on all critical systems
- Collaborate with a team of software and networking engineers to ensure the security and efficiency of data center server/network
- Oversee the management and maintenance of client/employee database
- Carry out system administration tasks such as software installation/updates, security patches, and hardware maintenance
- Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
- Assist senior level engineers in designing/modifying network systems and application infrastructure
- Develop standards and procedures for carrying out systems and network operations
- Perform basic repair of damaged or faulty equipment and devices
- Maintain records of all system administration operations and present reports to superiors
- Oversee the running of data cables during the installation of new equipment
- Maintain accurate inventory of work tools, equipment, and devices
- Ensure work operations comply with all local, state, and federal regulations on information/data management https://www.fieldengineer.com/skills/data-center-technician
- Conduct preventative maintenance on data center equipment to ensure efficient operations
- Listen to customer complaints and assist them in the resolution of technical issues
- Set up access controls to protect company systems and network.
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